International Journal of Advances in Scientific Research and Engineering-IJASRE

Service Policy of Sign of List of Tourism Business in Malang District of Indonesia

Article Category: Management Science

DOI: 10.31695/IJASRE.2019.33428

Pages: 181-186

Author: Liswan Nobiyana Tulee,I Made Weni,Kridawati Sadhana


The development of tourism business world today is increasingly growing very rapidly and not be stopped. Tourism has become one of the largest industries in the world, and is one of the major mainstay in generating foreign exchange in many countries. This study aims to describe the implementation of mechanisms and procedures of Malang Regency Government policy on Sign of List of Tourism Business based Malang Regency Regulation No. 3 of 2013 on Sign of List of Tourism Business in Malang, identify and analyze the factors that affect the implementation of Regulation 3 in 2013, to formulate a model of policy implementation service sign tourism business listing as set in Regulation No. 3 in 2013.Activities in data analysis, namely: data reduction, a data display, and conclusion drawing / verification.Procedures and mechanisms for the implementation of policies initiated tourism business registration certificate of the applicant submission to the Department of Culture and tourism are then verified and complete when followed by a survey to the location of the tourism business and in accordance with our existing administration then made a Tourism Business Registration Certificate. Corresponding results of the study note that the factors that hinder the implementation of the policy implementation service marks list of tourism businesses in the District of Malang, communication factors which socialization conducted by the Department of Tourism and Culture of Malang not thorough to all tourism entrepreneurs and unsustainable whereas every year emerging new businesses, Service policy implementation model that sign listing the tourism business in Malang is not in accordance with the implementation of the policy, implementation model with rational approach to the implementation of the system as proposed by Edward III on the model of top-down policy. From the discussion, it is known that there are several factors that can enhance the policy model of top-down according to Edward III of the Monitoring, Evaluation, Monitoring and enforcement.

Keyword: Service Policy, Sign of List of Tourism Business.

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