@article{Prakash Shrestha_2019, title={Banking Customer Attitudes toward ATM Service in Nepal}, volume={5}, url={https://ijasre.net/index.php/ijasre/article/view/561}, DOI={10.31695/IJASRE.2019.33652}, abstractNote={<p>This research aims to examine factors influencing customer attitudes toward ATM service. This research followed the descriptive<br>research design for fact-finding and identifying adequate information about factors influencing customer attitudes towards ATM<br>service in Nepalese commercial banks. This study is based on primary data. For the survey, 150 questionnaires were distributed to<br>ATM user customers. Out of 150, only 121 (80.67%) usable questionnaires were returned. The results show that most of the customers have positive attitudes towards ATM services in terms of responsiveness, convenience, ease of use, and speed. It is<br>evidenced that Nepalese commercial banks have adopted ATMs as the way for providing efficient and effective services to their<br>customers.</p>}, number={12}, journal={ International Journal of Advances in Scientific Research and Engineering (IJASRE), ISSN:2454-8006, DOI: 10.31695/IJASRE}, author={Prakash Shrestha}, year={2019}, month={Dec.}, pages={88–93} }