YUDIANTORO, D.; ASTUTI, W. .; RESPATI, H. The Influence of Relationship Marketing and Service Quality on Customer Satisfaction and Impact on Word of Mouth Customers at the Bank Rakyat Indonesia Tulungagung Branch. International Journal of Advances in Scientific Research and Engineering (IJASRE), ISSN:2454-8006, DOI: 10.31695/IJASRE, [S. l.], v. 5, n. 8, p. 178–182, 2019. DOI: 10.31695/IJASRE.2019.33477. Disponível em: https://ijasre.net/index.php/ijasre/article/view/418. Acesso em: 23 nov. 2024.