PIPIET NIKEN AURELIA; ACHMAD FIRDIANSJAH; HARIANTO RESPATI. The Application of Service Quality and Brand Image to Maintain Customer Loyalty by Utilizing Satisfaction Strategy in Insurance Companies. International Journal of Advances in Scientific Research and Engineering (IJASRE), ISSN:2454-8006, DOI: 10.31695/IJASRE, [S. l.], v. 5, n. 4, p. 223–229, 2019. DOI: 10.31695/IJASRE.2019.33172. Disponível em: https://ijasre.net/index.php/ijasre/article/view/215. Acesso em: 6 may. 2024.