Reddy, M Sreenivasulu, Dr.Y Ramalinga Reddy, and Gyanen Takhelmayum. 2017. “Study on the Performance Characteristics and Its Practices of Total Quality Management”. International Journal of Advances in Scientific Research and Engineering (IJASRE), ISSN:2454-8006, DOI: 10.31695/IJASRE 3 (1 Special issue):467-74. https://ijasre.net/index.php/ijasre/article/view/947.