“The Study of Service Quality and Its Relationship on Customer Satisfaction of Nepal Telecom (NT) in Nepal” (2019) International Journal of Advances in Scientific Research and Engineering (IJASRE), ISSN:2454-8006, DOI: 10.31695/IJASRE, 5(12), pp. 112–121. doi: 10.31695/IJASRE.2019.33649.