The Influence of Organizational Culture and Knowledge Management Toward Employee Performance Through Work Satisfaction as Moderating Variables in Grand Palace Malang Hotel, Indonesia

Authors

  • Rusli Hereng University of Merdeka Malang, Indonesia
  • Sunardi University of Merdeka Malang, Indonesia
  • Harsono University of Merdeka Malang, Indonesia

DOI:

https://doi.org/10.31695/IJASRE.2020.33843

Keywords:

Organizational Culture, Knowledge Management, Job Satisfaction, Employee Performance.

Abstract

This study aims to 1) describe the variables of organizational culture, knowledge management, job satisfaction and employee performance. 2) analyze the influence of organizational culture and knowledge management on job satisfaction. 3) analyze the influence of organizational culture and knowledge management on employee performance 4) analyze the effect of job satisfaction on employee performance. 5) analyze the influence of organizational culture and knowledge management on employee performance through job satisfaction in the Grand Palace Malang Hotel environment. The sample in this study were 40 employees. The analysis technique uses path analysis. The results of the analysis show that Organizational Culture and Knowledge Management have a significant influence on Job Satisfaction. Organizational culture does not have a significant influence on employee performance. In addition, knowledge management has a significant effect on employee performance. It turns out that job satisfaction has a significant effect on employee performance. Job satisfaction moderates organizational culture and knowledge management on employee performance. Job Satisfaction becomes the most important part to be considered and considered by top management because through job satisfaction employee work results can be achieved.

References

Simanjuntak, P. J. 2011. Manajemen & Evaluasi Kerja, Edisi Ketiga,Lembaga Penerbit Fakultas Ekonomi Universitas Indonesia, Jakarta

Rivai, Veithzal. 2008. Manajemen Sumber Daya Manusia untuk Perusahaan .PT.Raja Grafindo Persada: Jakarta.

Santis, A. S., Neto, M. T. R., & Verwaal, E. 2018. Does cultural capital matter for indi-vidual job performance? A large-scale survey of the impact of cultural, social andpsychological capital on individual performance in Brazil. International Journalof Productivity and Performance Management, 67(8), 1352–1370.

Schein, Edgar H. 2004. Organizational culture and Leadership (Third Ed.). Jossey-Bass: San Francisco

Warrick, D. D. 2015. Understanding, building, and changing organization cultures. In D. D. Warrick & J. Mueller (Eds.), Lessons in changing cultures: Learning from real world cases, RossiSmith Academic Publishing. (pp. 1—16).

Warrick, D. D., Milliman, J. F., & Ferguson, J. M. 2016. Building high performance cultures. Organizational Dynamics, Vol. 45. No.(1), 64—70

Shahzad, Fakhar. 2014. Impact Organizational Cultur On Employees’ Job Performance, International Journal Of Commerce And Management Vol. 24. No (3) pp 219-227

Kurniawan, Fajar. 2018. Pengaruh Knowledge Management Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening. Tesis. Program Magister Manajemen-Program Pascasarjana, Universitas Islam Indonesia

Davenport, Thomas, H., and Laurence Prusak. (1998). Working Knowledge : How Organizations Manage What They Know. Harvard Business School Press, Boston.

Dalkir, Kimiz. 2011. Knowledge Management In Theory And Practice, 2,end Edition. Massachusetts: MIT Press

Uslima, Dadi Amna. 2018. Pengaruh Knowledge Management Terhadap Kinerja Karyawan Dimediasi Learning Organization. Tesis Program Studi Magister Manajemen. Universitas Islam Indonesia

Robbins, P. Stephen. 2006. Perilaku Organisasi. Edisi Sepuluh. Erlangga, Jakarta.

Locke, E. A. 1976. The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology. Chicago, IL: Rand McNally.

Munandar , A.S, Sjabadhyni , Bertina, & Wutun, Rufus Patty. 2004. Peran Budaya Organisasi Dalam Peningkatan Unjuk Kerja Perusahaan,Cetakan Pertama, PIO Fakultas Psikologi UI, Depok

Schein, Edgar H. 1992. Organizational Culture and Leadership”, Jossey Bass, San Francisco.

Falah, Ahmad Sahas Nur, 2017. Pengaruh Knowledge Management terhadap Kinerja Karyawan dan Kinerja Perusahaan. Jurnal Administrasi Bisnis (JAB). Vol. 50 No. 4: 192-198.

Kertabudi & Aripin. 2015. Effect organizational commitment and job satisfaction on employees performance at Cibabat Hospital, Cimahi City West Java. Australian Journal of Basic and Applied Science. Vol. 9 No. 33: 346-351.

Ferreira, Andrea, and T. Du Plessis. 2009. Effect of online social networking on employee productivity. South African Journal of Information Management. Vol. 11 No. 1: 1-11.

Mustika, Agnes, and Hardi Utomo. 2014. Pengaruh Budaya Organisasi, terhadap Kinerja Karyawan dengan Variabel Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus Pada Koperasi Simpan Pinjam Gradiska Kecamatan Tuntang Kabupaten Semarang Tahun 2013). Among Makarti. Vol 6. No 12.

Mariam, Rani. 2009. “Pengaruh Gaya Kepemimpinan Dan Budaya Organisasi Terhaap Kinerja Karyawan Melalui Kepuasan Kerja Karyawan Sebagai Variabel Intervening”, Tesis Program Studi Magister Manajemen-Program Pascasarjana, Universitas Diponegoro, Semarang.

Ardiansyah. Mochamad. 2017. Pengaruh Manajemen Pengetahuan Terhadap Kinerja Karyawan (Studi Kasus Pada Bank Bjb Kantor Cabang Utama Jalan Braga Nomor 12 Bandung ). e-Proceeding of Management. ISSN : 2355-9357. Vol.4, No.3.

Published

2020-07-09

How to Cite

Rusli Hereng, Sunardi, & Harsono. (2020). The Influence of Organizational Culture and Knowledge Management Toward Employee Performance Through Work Satisfaction as Moderating Variables in Grand Palace Malang Hotel, Indonesia. I. J. Of Advances in Scientific Research and Engineering-IJASRE (ISSN: 2454 - 8006), 6(7), 10-17. https://doi.org/10.31695/IJASRE.2020.33843

Issue

Section

Articles