Study of Effective Dentists Communication with Laboratory Technicians in Removable Partial Prosthesis


  • YASMINA CHEIKH Faculty of Dentistry of Casablanca, University Hassan II, Casablanca
  • Badre. B Faculty of Dentistry, University Hassan II, Casablanca, Post code 21100, Morocco.
  • Khadija Faculty of Dentistry, University Hassan II, Casablanca, Post code 21100, Morocco.
  • Mohamed . Amine
  • Yahya
  • Pr KAOUN Faculty of Dentistry, University Hassan II, Casablanca, Post code 21100, Morocco.



Communication, Dental Technician, Dentist, Removable partial denture, Digital Dentistry


The aim of this study was to assess the means of communication used between the dentist and the dental technician in the removable partial prosthesis and to identify the difficulties encountered by the practitioners.

Materials and methods: a descriptive study has conducted among a sample of 289 dentists in Casablanca, Morocco. The survey is a questionnaire of 18 questions created by the researchers for the needs of the present study. The exclusion criteria comprised retirees, replacements, pedodontists, and exclusive orthodontists. Dentists were informed about the objectives of the survey, and their oral consent was obtained. Throughout the study, anonymity and respect for the identity of the data have been ensured.

Results: The results of this study show inadequate communication between dentists and laboratory technicians, modern means of communication are still less used compared to the traditional methods like written prescriptions (98,1%) or phone (63,6%). The use of the CAD/CAM technology was estimated at (16,4%), in which the minority use it in RPDs (4,7%). Communication difficulties can lead the dentist to end the relationship with the technician (63%). Relationship difficulties are related to insufficient communication due to incomplete or poorly written instructions by the practitioner.

Conclusion: The quality of communication between dentist and laboratory technician is an essential component for the prosthetic project success. the training of dentists in communication with the dental technician and the use of new technologies is essential for good communication and better efficiency.

Author Biographies

Khadija, Faculty of Dentistry, University Hassan II, Casablanca, Post code 21100, Morocco.

Assistant Professor

Department of Removable Prosthodontics

Mohamed . Amine

Dentist, Private Practice. 



Dentist, Private Practice.

Pr KAOUN, Faculty of Dentistry, University Hassan II, Casablanca, Post code 21100, Morocco.

Professor Department of Removable Prosthodontics


. A. Griffin., ‘’Quality Assurance in Custom Dental Devices : A Technologist's Perspective ‘’, Prim Dent J, 2017, vol. 6, no. 4, pp.41-43.

. TR. Schoenbaum, YY. Chang. ’’Dentist-technician collaboration in the digital age : enhancing outcomes through photography, teamwork, and technology’’. J Calif Dent Assoc, 2011, vol. 39, no. 8, pp.559-567.

. M. Dumont, ‘’Assurance responsabilité professionnelle’’. Actual Odontostomatol (Paris), 2002, n°. 218, pp. 173-183.

. EC Medical Devices Directive No 10. Guidelines to Medical Devices Directive 93 ⁄42⁄ EEC for manufacture of custom made dental devices., 1997, Dublin : Department of Health and Children.

. G.P. Kilfeather, C. D. Lynch, A. J. Sloan, et al., ‘‘Quality of communication and master impressions for the fabrication of cobalt chromium removable partial dentures in general dental practice in England, Ireland and Wales in 2009’’. J Oral Rehabil., 2010, vol. 37, no.4, pp.300 5.

. L. Sui, Wu. Xueying, Wu. Shuhong, et al., ‘’Quality of Written Instructions for Dental Prostheses in China’’, Journal of Prosthodontics,, 2014, vol 23, no.8, pp. 602-9.

. F. Mangano, J. A. Shibli, and T. Fortin,‘’Digital Dentistry: New Materials and Techniques’’, International Journal of Dentistry, Vol. 2016, Article ID 5261247, 2 pages.

. I. Fouilloux, Hurtado, M.Begin., ‘’Prothèse composite : la communication clinicien prothésiste’’. Stratégie prothétique, 2002, n° 2.

. C. D. Lynch, P. F. Allen, Quality of written prescriptions and master impressions for fixed and removable prosthodontics : a comparative study. Br Dent J, 2005, vol.198, no.1, pp.17–20.

. A. Radhi, C. D. Lynch, A. Hannigan, ‘’Quality of written communication and master impressions for fabrication of removable partial prostheses in the Kingdom of Bahrain’’, J. of Oral Reha., 2007, vol. 34, pp. 153–157.

. S. H. Leeper, ‘’Dentist and laboratory: A ’love-hate’ relationship.’’ Dent Clin North Am, 1979, no.23, pp. 87–99.

. I. F. Alshiddi, ‘’Communication between Dental Office and Dental Laboratory: From Paper-Based To Web-Based’’. PODJ, 2014, vol.34, no.3, pp.555-559.

. H. M. Al-alsheikh, ‘’Quality of communication between dentists and dental technicians for fixed and removable prosthodontics King Saud University’’ J. of Dent. Sci. , 2012, vol.3, pp.55–60.

{14]. A. Farias-Neto, R. S. G. da Silva, A. da Cunha Diniz, ‘’Ethics in the provision of removable partial dentures’’, Braz. J. Oral Sci, 2012, vol.11, no.1.

. M. Gueye, N. Thioune, EL. Didia, et al., ‘‘Collaboration entre le cabinet dentaire et le laboratoire de prothèse : enquête auprès des chirurgiens-dentistes de Dakar’’. Rev Col Odonto-Stomatol Afr Chir Maxillo-fac, 2014, vol. 21, no.4, pp. 19-23.

. GR. Parry, JL. Evans, A. Cameron, ‘‘Communicating Prosthetic Prescriptions from Dental Students to the Dental Laboratory: Is the Message Getting Through?’’ J Dent Educ., 2014, vol.78, no.12, pp.1636-42.

. A. S. Juszczyk, R. K. F. Clark, D. R. Radford, ‘‘UK dental laboratory technicians’ views on the efficacy and teaching of clinical-laboratory communication’’, British Dental Journal, 2009, vol. 206, no.10.

. D. Tran, M. Nesbit, H. Petridis, ‘‘Survey of UK dentists regarding the use of CAD/CAM technology’’, Bri. Br. Dent. J., 2016, vol. 221, no.10, pp. 639–644.

. J. Berry, M. Nesbit, S. Saberi and H. Petridis, ‘‘Communication methods and production techniques in fixed prosthesis fabrication : a UK based survey.’’ Part 1 : Communication, Bri. Dent. J., 2014, vol.217, no.6, pp.643 E12.

. R. Haj-Ali, F. Al quran, O. Adel, ‘‘Dental laboratory communication regarding removable dental prosthesis design in the UAE’’. J Prosthodont., 2012, vol. 21, no. 5, pp. 425-8.

. C. Batisse, G. Bonnet, P. Bongert, et al. ’’Optical Impression and Removable Partial Denture : An Accurate and Actual Solution ?’’, J Dent Oral Health, 2017, vol.3, no. 6, pp. 78.

. S. Arbab ali, N. Khalifa, M. N. Alhajj, ‘‘Communication Between Dentists and Dental Technicians During the Fabrication of Removable Partial Dentures in Khartoum State, Sudan’’, Acta Stomatol Croat., 2018, vol.52, no.3, pp. 246–253.

. H. Tulbah, E. Alhamdan, A. Alqahtani et al., ‘‘Quality of communication between dentists and dental laboratory technicians for fixed prosthodontics in Riyadh, Saudi Arabia’’ The Saudi Dent. J.,2017, vol. 29, pp.111–116.

. C. Stewart., ‘’An audit of dental prescriptions between clinics and dental laboratories’’. Br Dent J. 2011, vol.211, no.3, E5.

. A. Aslam, B. Ahmed, A. Ali Azad, et al., ‘‘Bridging the gap. Quality of communication between prosthodontists and lab technicians’’, Pak Oral Dental J, 2015, vol. 35, no.1, pp.148-51.



How to Cite

CHEIKH, Y., BADRE, B., El. Assraoui, K., KARRAM, A., khechane, Y., & KAOUN, K. (2021). Study of Effective Dentists Communication with Laboratory Technicians in Removable Partial Prosthesis. I. J. Of Advances in Scientific Research and Engineering-IJASRE (ISSN: 2454 - 8006), 7(1), 10-17.